BPM Essentials Training Course

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Course Language

This course is delivered in English.

Course Code

bpmess

Duration Duration

21 hours (usually 3 days including breaks)

Requirements Requirements

Overview Overview

This BPM training will teach you how to automate and manage a broad range of business workflows. We will examine the automation steps within a typical process in which work items are passed from one participant to another for action, according to a set of business rules. You will obtain first hand guidance on automated monitoring best practices as well as tips and tricks for efficient governance practices.

At course completion,you will be able to:

  • Understand the key terms and concepts in BPM
  • Use major methodologies and techniques for implementing BPM
  • Define the various technologies that support BPM
  • Learn to discriminate between process and rules requirements
  • Map written business cases into process areas and rule sets
  • Understand variations in strategies between rules-centric and process centric approaches
  • Develop business intelligence from process description & rule sets
  • Define rules interfaces that are truly flexible Re-engineer existing system and data process for increased IT productivity
  • Understand agility metrics

Course Outline Course Outline

Introduction

  • Course Objectives
  • Lesson Review
  • Why BPM?
  • Topology of a SOA reference architecture
  • BPM Vendors overview
  • Positioning of vendor tools

BPM Overview

  • BPM vs BPMS
  • When to choose a BPMS
  • IT and business must work hand in hand
  • Matching the right technology to your problem
  • Adopting a development model
  • Overview of a BPM system

Architecture of a BPM System

  • EAI and B2B aspects
  • Topology and scalability
  • Design tools
  • Deployment tools
  • Monitoring and management
  • The process engine
  • Process definition repository
  • Transaction manager
  • Connector framework

Administering Processes using Process Monitoring

  • Managing a BPEL Process
  • Platform Administration
  • Interfacing with BAM (business activity monitoring)
  • What about BAS? (business activity services)
  • Adding a Notification to a Process
  • Selecting a Notification Channel

Adapter support in a BPMS

  • Adapters for a standards-based environment
  • Selecting an adapter service
  • Configuring a File adapter
  • Supported and bundled adapters
  • The adapter framework
  • OEM adapters

Core BPMS features and Interfaces

  • Repository support
  • Database support
  • The Adapter SDK
  • The level of required customisation
  • WS-* standards support
  • Involvement of development languages
  • Java EE containers or .Net?
  • Human workflow solutions

BPM as enabler of SOA: Key components

  • Application frontends
  • Basic Services
  • The value of an ESB
  • Using a Repository
  • Increased agility for the business

The BPM Board

  • Distributing technology white papers
  • Controlling & measuring improvement processes
  • Managing the repository
  • Setup of a quality gateway
  • The 4 pillars of success

Governance and Business strategy

  • The personal perspective
  • Innovation, growth and flexibility
  • Convincing the CEO,CIO, and Business units
  • The past: data/functions vs objects & services
  • The future: core business logic vs process control logic
  • Design implications for Architects
  • Alignment of Business and IT

Business Rules

  • Motivations for BRs
  • Basic Concepts
  • Rule Maturity Model (KPI RMM™)
  • KPI STEP™ Principles
  • New Roles of Business and I/T
  • The Business Focus in Business Rules
  • When is a BR Approach Appropriate?
  • New Aspects for Scoping a BR Project
  • Key Elements of a BR Project Plan
  • The Role of a BR Pilot
  • Overview of Mining BRs from Code

Choosing the right approach

  • Start at the beginning: the business
  • Definition of business competencies
  • Identifying differentiators and overhead
  • From requirements to components
  • What components should be re-usable?
  • Architecture requirements
  • Reaching vendor independence
  • Roadmap to enterprise renovation
  • Continuous improvements

Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From 5000EUR
(41)
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
From 5000EUR
Request quote
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From 3990EUR
Request quote

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Classroom Private Remote
1 5000EUR 5000EUR 3990EUR
2 2940EUR 2890EUR 2385EUR
3 2253EUR 2187EUR 1850EUR
4 1910EUR 1835EUR 1583EUR
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