BPM Essentials Training Course

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Duration Duration

21 hours (usually 3 days including breaks)

Overview Overview

This BPM training will teach you how to automate and manage a broad range of business workflows. We will examine the automation steps within a typical process in which work items are passed from one participant to another for action, according to a set of business rules. You will obtain first hand guidance on automated monitoring best practices as well as tips and tricks for efficient governance practices.

At course completion,you will be able to:

  • Understand the key terms and concepts in BPM
  • Use major methodologies and techniques for implementing BPM
  • Define the various technologies that support BPM
  • Learn to discriminate between process and rules requirements
  • Map written business cases into process areas and rule sets
  • Understand variations in strategies between rules-centric and process centric approaches
  • Develop business intelligence from process description & rule sets

Course Outline Course Outline

Introduction

  • Course Objectives
  • Why BPM?
  • Topology of a BPM architecture
  • BPM Vendors overview
  • Positioning of vendor tools

BPM Overview

  • BPM vs BPMS
  • When to choose a BPMS
  • IT and business must work hand in hand
  • Matching the right technology to your problem
  • Overview of a BPM system

Architecture of a BPM System

  • Topology and scalability
  • Design tools
  • Deployment tools
  • Monitoring and management
  • The process engine
  • Process definition repository
  • Transaction manager
  • Connector framework

Administering Processes using Process Monitoring

  • Managing a Process
  • Modeling a Process with BPMN
  • Platform Administration
  • Interfacing with BAM (business activity monitoring)
  • Adding a Notification to a Process
  • Notification Channel

Core BPMS features and Interfaces

  • Repository support
  • Database support
  • The Adapter SDK
  • The level of required customisation
  • Involvement of development languages
  • Human workflow solutions

BPM as enabler of SOA: Key components

  • Application frontends
  • Basic Services
  • The value of an ESB
  • Increased agility for the business

Governance and Business strategy

  • The personal perspective
  • Innovation, growth and flexibility
  • The past: data/functions vs objects & services
  • The future: core business logic vs process control logic
  • Design implications for Architects
  • Alignment of Business and IT

Business Rules

  • Motivations for BRs
  • Basic Concepts
  • KPI Principles
  • New Roles of Business and I/T
  • The Business Focus in Business Rules
  • When is a BR Approach Appropriate?
  • New Aspects for Scoping a BR Project
  • Key Elements of a BR Project Plan

Choosing the right approach

  • Start at the beginning: the business
  • Definition of business competencies
  • Identifying differentiators and overhead
  • From requirements to components
  • What components should be re-usable?
  • Architecture requirements
  • Reaching vendor independence
  • Roadmap to enterprise renovation
  • Continuous improvements

Bookings, Prices and Enquiries

Public Classroom Public Classroom
From 6450EUR
Request
Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet. More Information

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Remote
1 6450EUR 4300EUR
2 3695EUR 2570EUR
3 2777EUR 1993EUR
4 2318EUR 1705EUR
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